Refund policy

Return Policy

Carey On Shopping wants you to feel confident when shopping with us. Because many of our items are made to order, our return policy is focused on damaged, defective, misprinted, or incorrect items.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, misprinted, defective, or incorrect, please contact us within 30 days of delivery at info@careyonshopping.com.

Please include:

• Your order number
• The email used at checkout
• Clear photos of the issue
• A short description of what happened

Once we review your request, we will let you know the next step. If approved, we may offer a replacement, store credit, or refund depending on the situation.

Made-to-Order Items

Many Carey On Shopping products are made to order just for you. Because of this, we do not accept returns or exchanges for:

• Wrong size ordered
• Color preference
• Change of mind
• Buyer remorse
• Items purchased during a sale or promotion, unless they arrive damaged or incorrect

Please review product details and size information carefully before placing your order.

Refund Timing

If a refund is approved, it will be issued to the original payment method. Your bank or card provider may take additional time to post the refund.

Questions

For return or order questions, email info@careyonshopping.com. We are a small shop and typically respond within 24-48 business hours.